What we do the best
Providing solutions and services to enable ‘people interaction’ with information systems.
We are best known for
Providing a platform and a range of applications for supporting multi-lingual voice-enabled applications in mobile telephony and several innovative solutions around the Customer Life Cycle Management, Risk Management and Security Management (Criminal Id and Surveillance using Voice Bio-metrics) tools.
About Us
LBIT has been focusing primarily on Telcos in India (and to a lesser extent in the Middle East and Africa) with a target for increased profitability of the Telcos by voice-enabling and automating transactional interactions such as customer care, and by providing a range of other innovative applications that increase stickiness of the Telco’s end-customers and Enterprise business, as partners. Also, by enabling forms processing automation to these customers, LBIT is in a unique position to serve the entire Customer Life-cycle management with Unified Customer Experience, thru whichever channel they opt for interaction
Products & Services
Each of these Lines of Business (LOB) is managed by a set of competent professional team and specialists.
Customer Interactions Management
Enhanced customer experience including Contact center solution with Voice Bio-metrics for customer identification / verification
Human Interactions Technology (HIT)
Using Voice Bio-metrics (Sure Identity – SS)
Lattice Mobile Apps
For HSE, Location services, T&A and ERP for mobile field forces
Geo-Spatial Analytics and GIS services
Spatial ref to data from any source